Statens lånekasse for utdanning

Governance index 2024

The agency is in the second-lowest quartile among directorates, inspectorates and agencies (121 agencies). Its development over three years is in the bottom quartile.

• Financial control: 57 of 100
• Audit: 100 of 100
• Employer: 12 of 100
• Procurement: not included (no open figures)

Quartiles within the group, not a ranking. Parts without figures are left out and the weights spread over the rest.

Efficiency and quality 2024

In the group «directorates, inspectorates and agencies» (121 agencies) the agency falls in the box «Efficient, weaker governance».

Efficiency (use of resources)

• Operating cost per full-time equivalent: 90 of 100 · 1,202,007 kr
• Growth in cost per full-time equivalent, 3 years: 88 of 100 · −6.6%
• Consultancy share of operating cost: 11 of 100 · 13.5%

Quality of governance

• Financial control (budget deviation): 57 of 100 · −4.0%
• Stability of the budget deviation, 3 years: 53 of 100 · ±1.8%
• Audit: 100 of 100 · not named among the accounts with material errors
• Competition in procurement: not included (no open figures)

The placement is a quartile in the group, not a score or a rank. A low use of resources can reflect different tasks or underfunding, and quality here means quality of governance, not quality of service. Parts without figures are left out.

Not measured: quality of service and user satisfaction, cost per output, and staff turnover.

State accounts

The deviation from budget covers the agency's own operating chapters (posts 01–29), where it posts at least 95 % of the amount. The budget is the adopted budget, changes during the year and what was carried over from the year before. Source: DFØ, state accounts.

As an employer, 2025

• Employees: 400
• Agreed full-time equivalents: 378
• Full-time equivalents lost to certified sick leave and parental leave: 7.7% (state average: 5.6%)
• Departures as a share of employees: 6.5% (26 departures, 58 new hires)
• Women: 58% · Leaders: 8.8% · Average age: 42.5

Agreed full-time equivalents by year: 2022: 357 · 2023: 362 · 2024: 359 · 2025: 378

Source: Statistics Norway (SSB), tables 12627, 12876, 12877 and 12827 (CC BY 4.0), unit «Statens lånekasse for utdanning». The share lost compares full-time equivalents excluding parental leave and certified sick leave with agreed full-time equivalents: it mixes the two and is not sick leave alone. It counts in the employer part of the governance index, where lower is better.

Salary costs, 2025

Two of the key figures DFØ asks agencies to report, computed the same way for all from the state accounts and SSB full-time equivalents. Against the median for agencies of the same type (123 agencies). Operating expenditure per full-time equivalent and the consultancy share are under efficiency.

• Salary per full-time equivalent: 872,556 kr (median 1,029,599 kr)
• Salary share of operating expenditure: 68.6% (median 61.6%)

Source: DFØ (state accounts, NLOD) and Statistics Norway (SSB), table 12627 (CC BY 4.0). Salary is account class 5 in the state accounts (payroll costs, which may also include employer’s contributions and pensions). A high salary per full-time equivalent can be the task, not waste: the figures are context and do not count in the index.

What the annual report says about case processing times

Word for word from the annual report for 2025. Each agency measures its own cases in its own way. Not compared, and not counted in the index.

Svartid på e-post er normalt 14 dager, men det er tilfeller der henvendelsen i realiteten er nye opplysninger til en søknad, og da kan svartiden på e-post påvirke behandlingstiden på søknaden.

Søknadene som krevde manuell behandling, hadde en gjennomsnittlig behandlingstid på 18,7 dager.

Gjennomsnittlig behandlingstid for alle søknader i denne kategorien var drøyt 29 dager (37 dager i 2024), mens manuelt behandlede søknader hadde 79 dagers behandlingstid (nær 100 dager i 2024).

Picked by rules: sentences naming case processing time, backlog or waiting time with a number. Read the annual report at Kudos

Documents from Kudos

• Latest annual report
  Årsrapport Statens lånekasse for utdanning 2025
• Letter of allocation
  Tildelingsbrev Lånekassen 2026 (KD)

Source: DFØ (Kudos), the documents are held by Kudos. Annual reports and evaluations are tied to the agency that owns them, letters of allocation to the agency that receives them.

The annual audit

Source: the Storting's recommendation on the annual audit (Document 1). «Not among» means the agency is not named there, not that we have read the audit report.

Procurement in Doffin

The single-tender share is computed from awards where the number of tenders is given. Source: Doffin (DFØ).

What we do not measure

We do not assess policy, goal attainment, the quality of services or individual cases. We look only at what can be measured in open data and what the agency itself controls: financial control, audit and procurement. Sick leave per agency is not openly available and is therefore left out.

See an error, or does the agency want to comment on the figures? Write to post@morninganalytics.com